Basics of eCoaching

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Part one of the Instructional Design for Coaches 101 Series

The Basics of eCoaching

The Basics of eCoaching

It used to be, the only methods used to deliver training and coaching were the traditional “classroom” sessions delivered by a qualified instructor/coach. 

At the beginning of my career, I traveled to client locations to deliver in-person training.  That took a lot of time, miles, and gas!  Not to mention lugging around tons (literally) printed materials, staying late to answer questions, and on and on!

Since the early 1990s, eLearning has come a long way!  Nowadays, coaches are tasked with developing coaching programs that deliver the necessary knowledge in an online setting.  (Thank you COVID-19 restrictions!)

Besides helping your clients achieve “XX” result, your 2 main goals of ecoaching are to get your clients to engage with the program and to keep them in the program.

Online coaching programs grounded in the principles of instructional design and adult learning will meet those goals.  To understand these principles, you must understand how people learn.

Principles of Learning

Dictionary.com defines learning as “the act or process of acquiring knowledge or skill”.  Your job as a coach is to facilitate that learning through your programs.

The science and art of helping people to learn is called andragogy.  There are 6 learning principles that, if applied correctly, will help your clients achieve the end result of your program.


Learning Principle

How to Apply

1They need to know WHY they need to learn “xxx”.
  • Provide objectives that tell them why the “need to know”.
  • Inform them of the benefits of the program
2Incorporate self-direction.Give them the freedom to navigate freely through the program without restriction.  Involve them in the process.
3Adults have a greater volume and quality of experience.Incorporate their existing experiences and knowledge in the program.
4Adults become ready to learn when they experience a need to be able to do something better.Make it perfectly clear how your program will help them.
5Adults enter a learning experience with a problem-centered orientation.Design your program to solve a specific problem or skillset.
6Adults are motivated to learn through internal and external motivators.Motivate your clients through scores, points, badges, certificates, and quick-win notifications*.

Learning Styles

There are three different learning styles you’ll need to incorporate into your online coaching programs: auditory, visual, and kinesthetic.

Basics of eCoaching: Learning Styles

4 Phases of Learning

For your coaching program to be effective, it should include the 4 Phases of Learning: review, learning, application, and adaptation.

Basics of eCoaching: Learning Cycle


Stay tuned for Part Two of Instructional Design for Coaches 101 Series: eCoaching Standards

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